Saturday, August 26, 2017

Blue Screen Lenovo G40

Blue screen occurred during Windows 7 installation (Message: 0x000000A5) – Lenovo G40-30/G50-30

Symptom

Lenovo G40-30/G50-30 may encounter the issues that cannot install Windows 7 or blue screen occurs during Windows 7 setup process with the message of 0x000000A5.
BSOD
BSOD message: 0x000000A5 (0x00000011, 0x00000008, 0x…, 0x…)

Affected configurations

The above symptom may occur to the following systems:
Lenovo G40-30 Notebook
Lenovo G50-30 Notebook
The above symptom may occur under the following condition:
Running Windows 7 Setup disc / USB key

Solution

  1. Shutdown computer. Press NOVO button, then press Arrow down key to select [BIOS Setup] and hit the Enter key.
    blue screen error when installing windows 7
    Fig.1
    blue screen error when installing windows 7
    Fig.2
  2. If the BIOS version is lower than A7CN27WW, please update BIOS to a7cn48ww or above. You can download the latest BIOS from here. Copy a7cn48ww_32.exe to the root path of your FAT32 format USB disk. Try to boot to your USB disk via Novo button or press F12 while booting. Click a7cn48ww_32.exe to upgrade BIOS to A7CN48WW.
  3. Switch to [Exit] page. Select [OS Optimized Defaults] and set to [Win7 OS].
    blue screen error when installing windows 7
    Fig.3
  4. Select [Load Default Settings] and select [Yes].
    blue screen error when installing windows 7
    Fig.4
  5. Press arrow key to switch to [Configuration] page. Select [USB Mode] and set to [USB 2.0]. After Windows 7 installation, please upgrade USB 3.0 driver and change back USB Mode value.
    blue screen error when installing windows 7
    Fig.5
  6. Press arrow key to switch to [Exit] page. Select [Exit Saving Changes] option and select [Yes] to save the changes.
    blue screen error when installing windows 7
    Fig.6
  7. When Lenovo LOGO appears, press “Fn+F12” to enter “Boot Manager” menu, select the USB key / ODD to setup Windows 7.
    blue screen error when installing windows 7
    Fig.7
Need additional information, visit the Windows Support Center

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